Volunteer Listeners

• Community Listening Service

• VO90276

Can you be a good listener? Could you help someone explore what they are going through?

The Community Listening Service helps people (re)discover hope and inner strength in times of “illness, change and loss”. Community Listening Service Listeners do not offer counselling, but they offer the person a space to talk, to tell their story in their own time, for their own wellbeing, with the knowledge that the listener is there to listen. Volunteers can play a vital role supporting the work of the Department of Spiritual Care within NHS Grampian/CLS.

Listening to people’s concerns can help them feel less isolated and anxious while helping them feel more hopeful and valued in a confidential and non-judgemental way.

There is no requirement for volunteers or service users to be a member of a faith or belief group, just be able to provide a service that has patients at the heart, where they can feel safe, seen and heard, allowing them the space to reflect on their own personal situations.

A fantastic opportunity help. All help makes a real difference and is greatly appreciated. For further details please contact us at email gram.listening@nhs.scot or telephone: 07584 217 192 or 01224 553316.

Experience required

Ideal candidates will be able to display kindness, empathy, patience, as well as having a non-judgemental, open, curious, caring, compassionate mind-set. Additionally they would need to have their own resilience, and flexible to the needs of the service. Experience of working with others in a listening setting in either a formal or informal setting would be ideal, combined with being able to fully commit to the initial training and ongoing support.

Travel details

The Listening Service is provided in GP practices both in Aberdeen City and across Aberdeenshire.

Travel expenses

We pay public transport rates and reimburse volunteers on a monthly basis.

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