Volunteer Adviser

• Dalkeith & District Citizens Advice Bureau

• VO93279

You can make a real difference in helping your community by volunteering with Dalkeith Citizens Advice Bureau. Our team of volunteers are vital to the work we do, helping people access the information and in giving them the advice they need to move forward with their lives.

We believe that everyone deserves access to independent, free and non-judgemental advice to help them deal with life’s problems and challenges - and you can help us to do that.

Volunteers are at the heart of how we deliver the Citizens Advice service, whether it’s helping people online, by email, over the phone or in person. You will receive training in advice giving and IT. All we need is 4 to 6 hours per week of your time.

Experience required

Ability to communicate effectively (written and verbal) in English is important. Paid or unpaid experience of advice-giving or engaging with the public is helpful. Most important is a commitment to the aims of Dalkeith CAB.

Travel details

Buses 3, 46, N3, 139, 140, 141, R1, R2, R3 and R4 stop on Eskbank Road. Buses 3, 46, 48, N3, 51 and 139 stop on Buccleuch Street. Both approximately a 2 minute walk to the CAB. Free Car Park on Old Edinburgh Road.

Travel expenses

If yes, please give details on what, how and when expenses are paid e.g. we pay public transport rates and reimburse volunteers every week. Also include mileage rates if applicable. (max 35 words)
As is remote role, reimbursement for stationery (if not supplied) and contribution to internet use. For training or in person meetings - Travel up to the cost of a one day bus multi-trip ticket, or the equivalent in HMRC mileage reimbursement for car users. Reimbursement for up to £5 for refreshments (if not provided) for volunteering more than 4 hours at a time.

• About
• Location
• Notes

Support

Training details

Initial induction to organisation, team, premises and key policies and procedures. Ongoing training and support from Volunteer Co-ordinator and other staff as required. External training offered where needed.

Restrictions

Minimum age: 16

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Frequency & commitment

4-6 hours per week 4 hours per week

Volunteers (aged 16-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more

This volunteering opportunity is also advertised across Midlothian.

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