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Today, our volunteers help us to look after this wonderful place and welcome visitors from around the world who come to admire our museum. As the number of visitors to our tearoom increases, we are looking for additional tearoom volunteers to work alongside our existing team of staff and volunteers to ensure our visitors receive great service at our shop and a high-quality food & beverage offering at our cafe.
We want our visitors see the tearoom as part of the experience at the Robert Burns Birthplace Museum as it is one of the main income streams that enables us to continue to maintain and care for this unique location in Alloway, Ayr.
What’s included in the role?
· Providing a warm welcome to visitors using the tearoom
· Taking orders and payments using EPOS system
· Serving hot / cold drinks and a range of scones / cakes
· Keeping the tearoom serving area and indoor / outdoor seating areas clean and tidy
· Ensuring all food safety rules are followed
· Replenishing the shelves when required
· Maintaining a safe environment for staff, volunteers and visitors at all times
Full training will be provided for all aspects of the role.
Who will I be working with?
Generally, you’ll be working with a team of other volunteers and Trust employees. If you need help while volunteering, your volunteer manager or another appointed person will also be around to assist.
Do I need any previous experience for this role?
In general, you don’t need any specific experience or qualifications to volunteer with us.
For this role, we’re looking for someone who is enthusiastic about the work of the Trust, passionate about its values and objectives, and happy to engage with people of all ages and backgrounds. You’ll be able to provide clear and helpful information to our visitors and ensure they all have a great experience.
We’ll provide an induction and training for you (all about the Trust, its values and your role) to get started, and we’ll help you keep learning while you’re volunteering with us. This includes free access to all of the courses in our online e-learning system.
Benefits of Volunteering within this role:
The opportunity to meet other like minded people to gain skills, knowledge and experience in the heritage and environment sector
Join in social events and attend lectures, organised from time to time by properties and the National Trust for Scotland
Learn about Scotland's history, culture and environment
Meet people from all over the world
Volunteer card entitling the holder to free entry to NTS properties and 20% discount in NTS shops (after 40 hours volunteering)
Volunteers (aged 12-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more
Please fill out this form to register your interest in the opportunity Robert Burns Birthplace Museum Cafe Volunteers with Robert Burns Birthplace Museum (SA)
Your email address and phone number will only be used by the organisation/TSI you are contacting to discuss in more detail the opportunity you are enquiring about.
Your details and message will be sent to:
Susan Colquhoun, Robert Burns Birthplace Museum (SA)
Susan Colquhoun, Robert Burns Birthplace Museum (SA)
Email address: slcolquhoun@nts.org.uk
Phone number: 01292 443700
A copy will be sent to the organisation that supports volunteering in South Ayrshire:
Contact name: VASA Volunteering
Email address: volunteer@vasa.scot
Thank you for registering your interest in Robert Burns Birthplace Museum Cafe Volunteers with Robert Burns Birthplace Museum (SA).
Robert Burns Birthplace Museum (SA) has been sent your details and message, they will respond to you at the email address you provided.
Something has gone wrong, please let us know about this issue at milosupport@scvo.scot quoting reference #VO97589.