Impact volunteer

• Re-engage (Shetland)

• VO97761

Impact volunteers help us to evaluate our work so that we can understand the impact of our services. This can involve interviewing older people or asking them to complete questionnaires.

The role asks you to give around two hours each week (or eight to 10 hours per month). You will spend most of your time surveying older people on the phone and gathering their responses, and there may be interviewing opportunities for those volunteers who would like to do so. This is a flexible and remote voluntary role that can be carried out from home.

You will need one reference and to complete an ID check for this role.

Tasks could include:

• Conducting evaluation surveys with older people over the phone.
• Collecting evaluation responses on an online form during calls and submitting to Re-engage.
• Compiling and inputting data from written surveys into spreadsheets or systems.
• Conducting evaluation interviews with older people over the phone (this requires prior experience and / or qualifications).
• Following all guidance in your impact volunteer training modules to ensure that you handle all personal data securely, are aware of our safeguarding framework, and that the activities are completed in line with our charitable aims.

Experience required

No experience necessary .
Communication skills, enthusiasm, flexibility, Admin and IT, own computer and internet, accuracy, friendly and empathetic, listen and record accurtely, patience and understanding, passion to improve lives of lonely older people.

Relevant qualifiacations and interviewing and surveys experience for other aspect of the impact volunteering work.

Travel details

This is a homebased opportunity.

• About
• Location
• Notes