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Hospital Support Volunteer

Ayrshire Cancer Support
VO100364

Thank you for your interest in our Hospital Support Volunteer Role.

Ayrshire Cancer Support has operated since 1982, providing emotional support and practical help to those affected by cancer in Ayrshire. Our Volunteers make a vital contribution, by enabling the continuation of the support we offer.

Kind, Caring, Compassionate? Our Hospital Support Volunteers are directly involved with visitors to the Kyle Ward Oncology Day Unit (Ailsa Campus, Ayr), offering support in a safe and positive environment, where there is also continuous support from NHS staff and other volunteers.

Our Hospital Support Volunteers…
 Enjoy interacting with people.
 Are supportive, non-judgemental and accepting of others.
 Provide warmth, sensitivity and a willingness to listen.
 Display patience and understanding.
 Are caring, empathetic, and have a sensitive approach.
 Understand the importance of confidentiality and providing a regular commitment.
 Contribute to the valuable services provided by Ayrshire Cancer Support

We ask our Hospital Support Volunteers to…
 Undertake training relevant to the role – which includes shadowing a Hospital Support Volunteer.
 Adhere to the policies and procedures of ACS.
 Offer a warm welcome in clinical waiting areas.
 Put visitors and patients at ease, providing a listening ear with an understanding manner.
 Offer and prepare light refreshments (tea/coffee/water/juice).
 Be familiar with the services offered by ACS.

Our Hospital Support Volunteers offer emotional support, but must not offer advice or medical opinion on a patient’s treatment. Our Volunteers are in place to complement the work of staff and are not used to replace roles normally undertaken by employees. Associated Travel Expenses will be reimbursed

If you are interested in this role or would like to discuss the opportunity, please contact us at volunteering@ayrshirecs.org or call us on 01563 538008.

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