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Referral Coordinator

Tweed Togs
VO101031

The Referral Coordinator is integral to how Tweed Togs delivers its service. They provide the link with referring professionals enabling the smooth and timely delivery of clothes to families.

Min Hours Required:
Approx 6 hours/week.
Currently we operate a rota based on fortnight on/fortnight off.
With an additional Coordinator the rota would extend to 6 weeks i.e. working a fortnight every 4 weeks.

Experience required

About you:
• Teamworker and good at building and maintaining positive working relationships. Strong written communication skills.
• Organised, methodical and responsive approach.
• Comfortable using Gmail and Excel (training will be provided).

Skills required:
• Receive and reply to referrals from social work/family care professionals through Gmail. Transfer information regarding referrals to the Excel spreadsheet.
• Update spreadsheet to confirm clothing being processed. Send emails to referrers with delivery details.
• Provide specific referral data on request e.g. for funding applications.

Travel details

This opportunity takes place remotely.

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Support

Training details

Induction, shadow Referral Coordinators remotely.

Volunteers (aged 12-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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