Volunteer Advisers

Stirling District Citizens Advice Bureau Ltd
VO101495

Stirling District Citizens Advice Bureau is now seeking to recruit volunteer advisers for our next adviser training programme in January 2025.

Due to the impact of the ongoing cost of living crisis there remains a very high demand for advice in the community. Stirling Citizens Advice Bureau is therefore now seeking to recruit additional volunteers to train as advisers.

Who can volunteer with the Citizens Advice Bureau?
Anyone can volunteer. You don’t have to come with formal qualifications or a vast amount of knowledge. Our training will help you become a confident adviser with a constantly updated information system to work with.
We hope to recruit volunteers who reflect the community they serve; we hope people of all ages and backgrounds will be interested in finding out more about volunteering with their local CAB.

When does the next volunteer intake begin?
Volunteer Advisers:

The CAB adviser training programme for advisers starts on Friday 10th of January. The training comprises three months of Friday morning taught sessions in person (from 10-2pm) and 30+ online modules which you can access in your own time. Once the training has progressed volunteers will be expected to come into the Bureau to shadow other advisers for at least 3 hours per week.
Once trained we are looking for a minimum time commitment of 6 hours per week delivered either on one full day or two half days per week advising the public. The advice service is open for this 10 – 3 pm Monday to Thursday.

How do I apply for a volunteer position?

If you would like to volunteer, please go onto the following link and complete an online submission https://www.stirlingcab.org.uk/volunteer. Alternatively, you can contact our volunteer coordinator Janet Taylor on email Volunteering@StirlingCAB.casonline.org.uk. The closing date to return completed applications will be Friday 15th November .

Experience required

Good listening and diagnostic skills

Travel details

Stirling District CAB
The Norman MacEwan Centre
Cameronian Street
Stirling FK8 2DX

I want to volunteer

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About
Notes

Support

Training details

No experience needed as full training will be provided

Taster available

Restrictions

Minimum age: 18

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Frequency & commitment

Initial face to face training will take place over a three month period on a Friday (10-2pm). Towards the end of this period trainee volunteer advisers will be asked to come in for half a day to shadow and be mentored by an experienced adviser. Once the trainee volunteer is able to progress as a trainee solo adviser they can then come in for one day or two half days.