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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Digital Support Volunteer

You will be matched with a client who wants to learn about a device (phone, tablet, laptop) and through short weekly sessions over the phone or in person, your support and encouragement could help them to:
• Understand the basics of using their chosen device
• Undertake specific online tasks such as email, joining online groups or web browsing and using search engines
• Feel connected and engaged
• Reduce feelings of loneliness, isolation and vulnerability

Experience required

Solid understanding of one or more specific device(s) e.g. iPad, android tablet or phone, windows or mac computer, chromebook etc
• Good listening and communication skills
• Friendly personality / approachable
• Reliable with good time keeping
• Patience and empathy
• Non-judgemental
• Respectful of confidentiality
• Able to work within set boundaries
• Keep accurate call records and feed back to the team regularly

Support
Taster available
Restrictions

Minimum age: 18
Should be able to make own way to clients homes