Supportive Transport Driver

• Positive Help

• VO102767

The Supportive Transport Service is a key part of what we offer. It provides transportation to individuals living with or affected by HIV and/or Hepatitis C, helping them meet medical, social care, and daily needs. This might include transport to medical appointments, community activities, or essential errands like grocery shopping. Many Service Users face barriers to traveling independently due to factors such as limited mobility, social anxiety, or financial constraints.
In addition to transportation, our drivers often provide a supportive presence by listening or helping individuals reflect on information shared during appointments. Many service users emphasise that this service enables them to attend vital medical appointments that they might otherwise miss. Our drivers contribute much more than just transportation - they play an important role in supporting overall wellbeing.
You do not need your own vehicle to apply for this role, but you must hold a full driving license with a good safety record.

What You'll Do

• Provide lifts to medical appointments, social care, support groups, or grocery shopping. Assist with prescription collection/delivery as needed.
• Notify the office promptly if plans change during your session.
• Complete feedback and expenses forms after each session.
• Confirm your availability with the Staff member who shares your driving schedule.
• Stay in touch with Staff throughout your volunteering.
• Attend check-ins and group support meetings as required.

Experience required

• Personal qualities: Empathy, patience, reliability, and a caring, non-judgmental attitude.
• Skills: Good listening, timekeeping, and relationship-building abilities.
• Commitment to values: Upholding Service Users’ confidentiality and maintaining boundaries.

Travel details

We offer full reimbursement of travel and other reasonable expenses.

Travel expenses

We offer full reimbursement of travel and other reasonable expenses.

• About
• Location
• Notes

Support

Training details

• Training takes place over two full days, one of which is certified First Aid training, and four shorter training sessions.
• Ongoing post-session support.
• Guided peer-support.
• One-to-one support meetings.

Restrictions

Minimum age: 18

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Frequency & commitment

• Flexible, though a weekly commitment of a full or a half day is preferable. • Sessions take place during working hours Monday-Friday 9am-5pm.

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more

This volunteering opportunity is also advertised across Edinburgh and Midlothian.

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