Online Community Administrator Volunteer

National Autistic Society
VO104307

Volunteering for the National Autistic Society’s Online Community is a meaningful and flexible way to make a real difference in the lives of autistic people and their families. As a volunteer administrator, you’ll play a vital role in maintaining a safe, welcoming space where users can share their stories, seek advice, and build supportive relationships.

What you will be doing
Ensuring the community is used appropriately and all members follow our rules.
Checking user profiles to ensure they adhere to anonymity rules.
Checking the moderation queue and approving new user accounts.
Ensuring users do not post any identifying details for example, profiles pictures, full names, addresses, links to social medias etc.
Collecting feedback.
Monitoring spam posts and accounts.
Filling in data spreadsheets
Sending handover notes to manager/moderation team.
Alerting staff to any content that may be a safeguarding concern.

Experience required

Proficiency in navigating the internet.
Proficiency in using Office365 applications. Specifically, Excel and Word.
Good comprehension skills.
Ability to learn new online platforms (training provided)
Ability to keep track of your progress and manage your time.
Sensitive to individual’s needs.
Commitment to confidentiality.
Open mindedness and willingness to learn
Self-motivation and ability to work on your own initiative.
Self-motivation and ability to work on your own initiative.
You will need access to your own computer/laptop with internet access.