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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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People's Experience Volunteer

About Healthcare Improvement Scotland (HIS)

HIS is part of the NHS in Scotland. Our job is to make sure that everyone in Scotland has the best possible health and care. To do this we need to hear from a broad range of people about their different experiences of health and social care. This will help make sure our work really does make care better for everyone.

The People’s Experience Volunteer role enables Healthcare Improvement Scotland to better hear people’s views in our work.


HIS has a very broad programme of work. All of it aims to improve care and includes:
• supporting people and communities to be engaged in shaping health and care services
• carrying out inspections of health and social care services
• supporting changes to make services better, and
• gathering and sharing information that helps people get the most from the services they use and helps to make services better.


People’s Experience Volunteers (PEVs) provide views, experience and opinions and challenge on issues that HIS has identified as priorities or areas of focus important to health and care in Scotland. PEVs may be involved in both regional and national projects, depending on the scope of the activity. You may be invited to share your views on various topics, review materials to ensure they are clear and accessible, or use your local knowledge to help shape engagement strategies.


Volunteers (aged 11-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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