Volunteer Triage

South West Aberdeenshire Citizens Advice Bureau
VO105960

. South West Aberdeenshire Citizens Advice Bureau are currently on the lookout for volunteers to help us facilitate our advice services.
As Triage volunteers your role would entail obtaining key information from clients on their support needs in order to determine the correct advice pathway for our clients.
Key Responsibilities
• Welcome and assist clients.
• Gather client details for interviews.
• Manage client data in our systems.
• Coordinate appointments and manage expectations.
• Support facility management and perform administrative tasks.

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Dates

8 June - 7 December 2026

Support

Training details

Bureau induction and Triage training programme

Restrictions

Minimum age: 18

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more

I want to volunteer

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Please fill out this form to register your interest in the opportunity Volunteer Triage with South West Aberdeenshire Citizens Advice Bureau

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Your email address and phone number will only be used by the organisation/TSI you are contacting to discuss in more detail the opportunity you are enquiring about.