SSAFA Branch Secretary

• SSAFA the Armed Forces charity (Shetland)

• VO95184

Could you help to coordinate the Orkney & Shetland SSAFA branch services supporting the Branch chair and caseworkers that cover both Orkney & Shetland. You can be based in either Orkney or Shetland to undertake the role. You don’t need a military background, just some good I.T and admin skills, the ability to get on with people and good communication skills and written English. If so we’d love to hear from you.
Key role responsibilities
• Managing the SSAFA branch admin and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer and others to ensure the smooth running of the branch
• Accepting referrals and coordinating SSAFA caseworkers, visitors and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get the support that is effective and timely
• Build relationships with regional and central office staff to ensure an effective flow of information
• Helping to promote and create awareness of SSAFA services in Orkney & Shetland
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual program of meetings including an AGM, recording and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction)

Experience required

Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• good written and spoken English
• ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues
• ability to send and receive emails
• administration experience and use of Office 365 would be beneficial
• ability to keep within boundaries of the role
• ability to maintain confidentiality and keep information safely

Travel details

Homebased virtual role with some travel to meetings when required including AGM

Travel expenses

Expenses paid

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