Reception - Friday Morning

• Musselburgh and District Citizens Advice Bureau

• VO100469

Citizens Advice Bureaux are local, independent charities that provide free and confidential advice and information whoever you are and whatever your problem.

You will be the clients’ first point of contact with the bureau and will make sure they are given a warm and efficient welcome and are aware of what will happen during their visit.

What might you be doing?

Welcoming clients and anyone they have with them

Explaining waiting times and procedures to clients

Telling people what the CAB can do in a way that suits them

Working within agreed bureau systems and procedures.

Answering the telephone and pass on callers to the appropriate person or take a message

Updating client records in CAB database system

Please apply for the opportunity through Volunteero https://search.volunteero.org/288680

Experience required

Computer / IT / Web
General Admin / Office Support
Literacy / Numeracy
Phone Support / Information Giver

• About
• Notes

Restrictions

Minimum age: 16

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Volunteers (aged 16-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more

This volunteering opportunity is also advertised across East Lothian.

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