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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Friendship Caller (Harris)

The friendship service is part of the wider Age Scotland helpline. The aim of the role is to provide calls of companionship to people who are 50 and over, who may live alone or feel alone, who don't have family nearby or who can't get online, and would benefit from a chat.
The friendship service differs to a befriending service in that we don't match volunteers with callers, we rotate the volunteers around so that older people can engage in different conversations.
The role is easy to fit in to most busy schedules. We ask that volunteers can commit up to 2 hours per week on the same day each week. Volunteering will be arranged for mutual convenience.

Experience required

Enjoy talking to people on the phone.
Can listen effectively.
Empathetic and caring nature.
Be kind and respectful.
Have a good understanding and knowledge of IT.
Agreeing and complying with Age Scotland's policies and procedures.
Have the ability to volunteer independently.

Support
Training details

Online group training session covering the work of Age Scotland, policies and procedures, and role as a volunteer.
In house dementia awareness and older veterans training and general call handling. Weekly/ Bi weekly ongoing support support.

Restrictions

Minimum age: 18
Must be over the age of 18

Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening
Frequency & commitment
Up to 2 hours a week on same day each week

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more