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NHS Tayside - Ninewells Hospital
- VO101683
We are looking for volunteers to telephone patients who have recently been discharged from hospital. You will enquire how they are, provide reassurance and support and signpost to local community and volunteering organisations those who may benefit from the additional services. This role is not about providing counselling or therapy.
Some patients who are ready to be discharged from hospital can end up spending extra time in hospital. Sometimes this may be because they live alone, and staff are worried about them accessing the support they need.
The patients you call are those who will benefit from a bit of extra support to make the process of getting home from hospital a bit easier. With a bit of extra support in the days following discharge from hospital, it may be possible to spot problems early, and in some cases to prevent readmission to hospital.
Role: To provide telephone support and signposting for patients who are recently discharge from hospital. You will play an integral role in providing reassurance and support to patients following their discharge from hospital.
Experience required
Excellent communication skills both listening and talking. Good standard of oral English. Calm under pressure.
Travel details
Ninewells Hospital
Travel expenses
Bus fares and mileage can be claimed
Support
Training details
Roles specific training both self directed and face to face
Restrictions
Minimum age: 18
Age - due to the sensitive nature of the calls
Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening
Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more
Please fill out this form to register your interest in the opportunity Discharge Support Volunteer (telephone role) with NHS Tayside - Ninewells Hospital
Your email address and phone number will only be used by the organisation/TSI you are contacting to discuss in more detail the opportunity you are enquiring about.
Your details and message will be sent to:
Val Ewan, NHS Tayside - Ninewells Hospital
Val Ewan, NHS Tayside - Ninewells Hospital
Email address: tay.volunteeringservice@nhs.scot
Phone number: 01382 740136
A copy will be sent to the organisation that supports volunteering in Dundee:
Contact name: Dundee Volunteer & Voluntary Action
Email address: volunteer@dvva.scot
Phone: 01382 305705
Thank you for registering your interest in Discharge Support Volunteer (telephone role) with NHS Tayside - Ninewells Hospital.
NHS Tayside - Ninewells Hospital has been sent your details and message, they will respond to you at the email address you provided.
Something has gone wrong, please let us know about this issue at milosupport@scvo.scot quoting reference #VO101683.