Befriender

• Ben View Resource Centre

• VO103021

Purpose of the Role:
To provide companionship and social support to individuals aged 65 and over who have full mental capacity but are experiencing loneliness or social isolation. This service aims to help older adults reconnect with their local community, support emotional wellbeing, and reduce feelings of isolation.
Key Responsibilities:
Visit clients in their own homes for friendly conversation and company.
Accompany clients on short local outings, such as to a café, park, or cinema, supporting social interaction and engagement with the community.
Build a positive, supportive relationship while respecting the client’s independence and decision-making.
Offer a listening ear and empathetic conversation to support the client’s emotional and mental wellbeing.
Maintain clear boundaries and confidentiality at all times.
Report any concerns to the service coordinator and follow safeguarding and health and safety procedures.
Participate in basic training and maintain regular contact with the volunteer manager.

Who the Service is For:
Individuals aged 65 or over
Living independently in the local community
Experiencing loneliness or social isolation
Have full mental capacity and are able to make informed decisions

Skills & Qualities Needed:
• Friendly, respectful, and compassionate
• A good communicator and listener
• Dependable and consistent in attendance
• Non-judgmental and able to build rapport with older individuals
• Comfortable working independently with appropriate support

So, whether you are looking to use your time well, update your skills or have the chance to do something a bit new, we would love to hear from you. In return, we can offer you a warm welcome and all of the support and help you could need.

We are seeing a rise in demand for our services, everyday. Having your help will allow us to be there for the people who need us. Any time you can give will make a real difference.

Experience required

A friendly attitude and the ability to interact with older people

Travel details

Out and about locally

• About
• Location
• Notes

Restrictions

Minimum age: 18

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Afternoon

Evening

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more

This volunteering opportunity is also advertised across West Dunbartonshire.

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