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British Wireless for the Blind Fund
- VO103040
In this role you'll be responsible for:
Calling our recipients on the phone to ensure that they have received their equipment and have managed to set it up.
Asking questions to ascertain if the equipment is suitable for them.
Updating our database and informing the team if the recipient requires further support.
Dealing with returns and reporting any issues or problems.
Experience required
We are looking for a reliable, caring and patient person. You will need access to a computer and have an internet connection. Experience of Excel and database would be beneficial.
Travel expenses
Any out of pocket expenses will be paid
Support
Training details
Training will be provided by the Service Delivery Manager
Restrictions
Minimum age: 18
Availability
Frequency & commitment
We would ask you to support us for a minimum of four hours per week. This is completely flexible and can be arranged so that it fits in around your existing commitments.
Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more
Unfortunately you can't volunteer for this opportunity using this site, you should apply using this link.
Thank you for registering your interest in Telephone support volunteer with British Wireless for the Blind Fund.
British Wireless for the Blind Fund has been sent your details and message, they will respond to you at the email address you provided.
Something has gone wrong, please let us know about this issue at milosupport@scvo.scot quoting reference #VO103040.