Retail Volunteer – Barnardo’s Glasgow Govan

Barnardos
VO103359

Location: Unit 12, Govan Cross Shopping Centre, Govan, Glasgow, G51 3JW
Time commitment: One shift per week (flexible—more shifts welcome!)
Minimum age: 14+ (parental permission required if under 16)

Join Our Vibrant Volunteer Team

Our amazing team of vibrant and diverse volunteers helps us run over 600 shops across the UK. These shops sell a fantastic range of donated and new goods, raising vital funds to support disadvantaged children, young people and families.

Our retail stores are the face of our charity on the high street and in local communities. Volunteering with us means being part of something meaningful while making a real difference.

What You'll Be Doing

Sorting and preparing donated items for sale
Steaming, pricing, tagging, and displaying stock
Creating eye-catching displays to attract customers
Assisting on the till (full training provided)
Keeping the shop clean, organised, and welcoming

We receive loads of amazing stock every week, and your help ensures it’s ready for sale. Making sure the shop looks fantastic is a big part of what we do. You’ll also be a friendly face for our customers, helping create a warm and inclusive shopping experience.

How We Support You

A full induction and training package to help you feel confident in your role
Ongoing support and supervision from your dedicated shop manager or volunteer coordinator
A friendly team environment where questions are always welcome
Access to our Volunteer Handbook, policies, and online learning portal
Regular check-ins to make sure you&#39;re getting the most from your experience
Opportunities to explore other volunteering roles or additional responsibilities if you wish

What We Offer You

20% volunteer discount across all Barnardo&rsquo;s shops
Flexible shifts that work around your availability
Certificated online training in areas such as Health &amp; Safety and Data Protection
Access to our Wellbeing Hub for mental health and personal support
A supportive, inclusive environment where everyone is valued

Skills You’ll Gain

Customer service and retail experience
Communication and teamwork skills
Time management and problem-solving
Experience with handling stock and operating tills
Confidence and social interaction in a community setting

How to Apply:
If you're interested, please click the ‘apply’ button below (available when logged in and registered). You will then be contacted by the coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails, just in case the response is there. If that doesn’t work out, then please feel free to contact Volunteer Glasgow on info@volunteerglasgow.org.

Experience required

No Experience? No Problem!
There are no set skills required to volunteer with us. All we ask is that you’re friendly, willing to learn, and passionate about the work Barnardo’s does. We’ll provide all the training and support you need.

Travel details

By Subway
Glasgow Subway (Inner/Outer Circle): Catch the subway from Buchanan Street or St Enoch toward Govan. Get off at Govan station, which is right next to the shopping centre—just a 2-minute walk

Multiple First Glasgow and Stagecoach routes operate frequent services:
Bus numbers 3, 23, 26, 34, 49, 90, 121, 189, X19:

Travel expenses

Reasonable travel expenses to and from the shop can be reimbursed, with prior agreement from the shop manager, to ensure volunteers are not out of pocket.

I want to volunteer