Retail Assistant volunteer

Robert Burns Birthplace Museum (SA)
VO101576

The award winning Robert Burns Birthplace Museum is looking for enthusiastic volunteers to join its retail team. Set among 10 acres of the poet's cherished Alloway countryside; the site comprises the famous Burns Cottage where the poet was born, the historic landmarks where he set his greatest work, the elegant monument and gardens created in his honour and a modern museum housing the world's most historic collection of his life and works.
Volunteers in this role will have the opportunity to join the retail team at the Birthplace Museum, assisting in a range of roles including greeting customers, selling merchandise, cash handling and maintaining the presentation and display of the shop area.

Main duties:
To welcome visitors and assist them with their enquiries
Working on the admissions desk
To sell merchandise and handle cash
Maintaining the presentation and display of the shop area
To promote the work of the National Trust and encourage membership amongst visitors.

Benefits of Volunteering within this role:
The opportunity to meet other like minded people to gain skills, knowledge and experience in the heritage and environment sector
Join in social events and attend lectures, organised from time to time by properties and the National Trust for Scotland
Learn about Scotland's history, culture and environment
Meet people from all over the world
Volunteer card entitling the holder to free entry to NTS properties and 20% discount in NTS shops (after 40 hours volunteering)

Experience required

An interest in learning
A flexible approach to working
Team spirited
Good communication skills
Outgoing and friendly
A strong customer focus
An interest in Burns
An ability to work independently when required

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Volunteers (aged 12-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
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