Digital Inclusion volunteer, providing digital support & advice.

Govan Community Project
VO105112

As a Digital Inclusion volunteer, you will be providing digital support & advice and assisting people to learn new digital skills and become confident in accessing digital tools.
GCP’s Digital Inclusion project is designed to reduce the barriers of digital exclusion for asylum seekers and refugees. The project aims to support community members to be provided with the right equipment, have access to data and broadband and have the skills and confidence to go online.
This is a great opportunity to develop valuable digital and communication skills, to build relationships with fellow volunteers and partner organisations, and to gain valuable practical experience in supporting others in a safe environment.
A range of devices including Chrome-books and MiFi devices will be distributed to community members on loan and the devices will be set up with all relevant software and applications.
Regular training and workshops will be run to develop people’s knowledge and digital skills and ensure they are fully supported.
VOLUNTEERING TIME REQUIREMENTS
We ask the volunteer to commit to 2 hours per week to support the Digital Inclusion Coordinator with training and workshops.
KEY RESPONSIBILITIES
To understand the needs of the community and support their digital development.
To provide people with one to one and group support to develop basic digital skills.
To work closely with the Digital Inclusion Coordinator and Volunteer Coordinator to organise structured training and workshops.
To provide language and interpretation support where required.
If you are interested, please click the ‘Apply’ button below (available when registered and logged in). You will then be contacted by the coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there. If that doesn’t work out, then please feel free to contact Volunteer Glasgow on [email protected].

Experience required

An understanding of the challenges faced by members of the asylum community.
Excellent communication and engagement skills, particularly in relation to supporting individuals where English is not their first language.
Intermediate or Advanced digital skills for example, in using apps like Google Maps/Youtube/Facebook, and helping to fill in forms.
Experience in providing coaching on use of devices to individuals with low levels of digital skills and being proactive to different digital issue